Wix.com DollBathAndSpaFactory created by paulin8 based on Minimal Shop

Doll Bath & Spa Factory LLP37A HongKong Street 03-043 Singapore 059676+65-84361117 enquiry_dollbathandspafactory.comwww.dollbathandspafactory.comto order: call 84361117 or email sales_dollbathandspafactory.com, free delivery anywhere in Singapore $50 and above, 2 - 4 working daysMon - Fri 9am - 6pm Singapore Business Days

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oils

moisturizers

powder soaks

scrubs

home and candles

private label custom made

private label ready made

faq

ordering

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doll bath & spa factory is all about fantabulous scents and delicious bath and spa products, straight from our little bath and spa factory! hand-made with care and sold at very affordable prices, our products are available in retail and wholesale packaging. Oh, and did we forget, we can even make mini bath salts.......unforgettable gifts for events such as weddings, birthdays!

different nooks for different moods, we hope you enjoy our products as much as we enjoy blending and concocting them!

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Candles

Bottles

pebbles

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base choose from various bases such as oils, moisturizers,

powder soaks, scrubs, potpourri, candle wax + flavour

choose from quality fragrances and matching colours

= your very own bath and spa product!

about us turn in to our delicious bath and spa products, fresh straight from our Doll, Bath & Spa Factory! from exotic scents from faraway places to comfort old-time favourites, we source our ingredients from around the world and blend them in a controlled environment right here in the tropical island of singapore. much like how food enthusiasts can smell the flavour of basil in that dish, Doll, Bath & Spa Factory strives to bring that same sensory experience to bath and spa lovers all over! how? by putting much thought into the texture, scent, performance and affordability of our products. yes, right down even to the size of the scrub beads! blended on request and packed in non-descript containers and freshly labelled with batch numbers, our products are sold to spas and nail salons, retailers, private labellers and individuals. different nooks for different moods, we hope you enjoy our products as much as we enjoy blending and concocting them!

oils
carrier oilsgrapeseed oil $30/kg, $100/5kg is rich in vitamins, minerals, protein, GLA, linoleic acid and some vitamin E. it is a fine textured, light, penetrating oil with very low odour and a satiny finish. it absorbs well without feeling greasy. to scent: 3% of essential and/or fragrance oil, shake wellto use: massage well into dry skin (suitable for face, neck and body). as a soak, drop a few drops in a warm footbath or a tablespoon in a bath tubjojoba $65/kg, $275/5kg is actually not an oil but a liquid wax. it is highly penetrating and closely resembles our sebum. use it as a facial moisturizer and you will be delighted with the results. contains myristic acid which is anti-inflammatory, making it a good oil for arthritis and rheumatism. it is rich in vitamin E, is anti-oxidant and can extend the shelf life of other oils. to scent: 3% of essential and/or fragrance oil, shake wellto use: massage well into dry skin (suitable for face, neck and body). as a soak, drop a few drops in a warm footbath or a tablespoon in a bath tubsunflower oil $20/kg, $50/5kg is very high in essential fatty acids and helps to moisturize, regenerate and condition the skin. can be used as a main oil or in a blend, good for mature, sensitive and dry, damaged skin. to scent: 3% of essential and/or fragrance oil, shake wellto use: massage well into dry skin (suitable for neck and body). as a soak, drop a few drops in a warm footbath or a tablespoon in a bath tubsweet almond oil $30/kg, $100/5kg contains glucosides, vitamins and minerals and is a great nutrient for softening and conditioning skin. it is especially suitable for eczema, itchy, dry and inflamed skin. it is also good for sensitive skin and since it most closely mimics the sebum of a baby’s skin, it is an excellent oil for baby massage. to scent: 3% of essential and/or fragrance oil, shake wellto use: massage well into dry skin (suitable for neck and body). as a soak, drop a few drops in a warm footbath or a tablespoon in a bath tubour unique houseblend oil $25/800gm, $70/4kg, $252/16kg, $595/40kg, $1120/80kgcontains sunflower and mineral oil. mineral oil is popularly known as baby oil and a version of the same substance from which petroleum jelly is derived (distilled natural by-product of crude oil). this lightweight oil is odourless, tasteless and a perfect blend to a heavier sunflower oil. mineral oil is an occlusive moisturizer, which means it creates a barrier over the skin and prevents water loss. ingredients: sunflower oil, mineral oilto scent: 3% of essential and/or fragrance oil, shake wellto use: massage well into dry skin (suitable for neck and body). as a soak, drop a few drops in a warm footbath or a tablespoon in a bath tubour cuticle oil $15/200gm, $48/1kg is designed to keep the cuticles soft and healthy, preventing ripping or tearing that can cause pain, damage to the nail, or even infection. a blend of sweet almond oils, which is a great nutrient for softening and conditioning skin and jojoba oils, which is rich in vitamin E.ingredients: sweet almond oil, jojoba oilto scent: 3% of essential and/or fragrance oil, shake wellto use: apply around hand and toe nails and rub into cuticlesmuscle ache elixir $9.90/9gm, $59.40/90gm, $396/900gm, $1386/4.5kg a potent blend of 7 oils, specially concocted to soothe and relieve aching muscles. with a hint of mint for instant cooling relief!ingredients:: sweet almond oil, mineral oil, bergamot, rosemary, peppermint, eucalyptus and lavender essential oilsto use: drop a few drops onto aching muscles and massage well into skin. suitable to use on its own or after a dry or oil massagedrop a few drops in a hot tub to soak and relieve aching musclescaution: use sparingly as it is an oil concentrate. do not use when pregnant.essential oils (single note)to use: steam inhalation - add 3 - 4 drops in a bowl of hot water. drape towel over head, close eyes and inhale up to 5 mins and keep face at least 10 inches from waterroom-scenting - add 5 - 10 drops per 2 tbs of water in burner, light tealight candle and place in burnerbath scenting - drop a few drops into body tub of warm waterscent-padding - dab on cotton pads and place them anywhere!blending - add 15 drops to 30ml blending oilspecial care - do not use on skin undiluted, not for internal use and during pregnancystore in cool shaded areabergamot $12.90/9gm, $64.50/90gm, $161.25/900gm acne, abscesses, anxiety, boils, cold sores, cystitis, depression, halitosis, itching, loss of appetite, oily skin, psoriasis, stress citronella $9.90/9gm, $49.50/90gm, $123.75/900gm excessive perspiration, fatigue, headache, insect repellant, oily skin eucalyptus $12.90/9gm, $64.50/90gm, $161.25/900gmarthritis, bronchitis, catarhh, cold sores, colds, coughing, fever, flu, poor circulation, sinusitis geranium $16.90/9gm, $84.50/90gm, $211.25/900gm acne, cellulite, dull skin, lice, menopause, oily skinginger $16.90/9gm, $84.50/90gm, $211.25/900gmaching muscles, arthiritis, nausea, poor circulationlavender $12.90/9gm, $64.50/90gm, $161.25/900gmacne, allergies, anxiety, asthama, athlete's foot, bruises, burns, chicken pox, colic, cuts, cystitis, depression, dermatitis, dysmenorrhea, earache, flatulence, headache, hypertension, insect bites, insect repellant, itching, labour pains, migrane, oily skin, rheumatism, scabies, scars, sores, sprains, stress, stretch marks, vertigo, whooping coughlemongrass $12.90/9gm, $64.50/90gm, $161.25/900gmacne, athlete's foot, excessive perspiration, flatulence, insect repellant, muscle aches, oily skin, scabies, stressneroli $16.90/9gm, $84.50/90gm, $211.25/900gmrejuvenating, uplifting, anti-depressant, antiseptic, antispasmodic, aphrodisiac, mildly sedative, relaxing, helps insomniasweet orange $12.90/9gm, $64.50/90gm, $161.25/900gmcolds, constipation, dull skin, flatulence, flu, gums, mouth, slow digestion, stresspeppermint $12.90/9gm, $64.50/90gm, $161.25/900gmasthma, colic, exhaustion, fever, flatulance, headache, nausea, scabies, sinusitis, vertigorosemary $12.90/9gm, $64.50/90gm, $161.25/900gmaching muscles, arthritis, dandruff, dull skin, exhaustion, gout, hair care, muscle cramping, neuralgia, poor circulation, rheumatismteatree $12.90/9gm, $64.50/90gm, $161.25/900gmacne, athlete's foot, candida, chicken pox, cold sores, colds, corns, cuts, flu, insect bites, itching, migraine, oily skin, ringworm, sinusitis, sores, spots, urethritis, warts, whooping coughylang ylang $12.90/9gm, $64.50/90gm, $161.25/900gmsedating and regulating effect on the nervous system. helps with shock, fright, stress, anxiety, depression, insomnia, reduces high blood pressure. caution: do not use in high concentrations or over a long period of time - it can lead to headaches and nausea. can irritate sensitive skin.essential oils (houseblend)our houseblend oils are concocted inhouse and cannot be found anywhere else. from exotic herbal scents to refreshing blends, try our inhouse specials!eucalyptus & orange $12.90/9gm, $64.50/90gm, $161.25/900gmgeranium & bergamot $16.90/9gm, $84.50/90gm, $211.25/900gmginger orange tea $16.90/9gm, $84.50/90gm, $211.25/900gmgrapefruit & lemon $12.90/9gm, $64.50/90gm, $161.25/900gminsect repel $16.90/9gm, $84.50/90gm, $211.25/900gmlavender & lemongrass $12.90/9gm, $64.50/90gm, $161.25/900gmorange & teatree $12.90/9gm, $64.50/90gm, $161.25/900gmrosemary & citronella $12.90/9gm, $64.50/90gm, $161.25/900gmsinus & cough $16.90/9gm, $84.50/90gm, $211.25/900gm
apothecary oils for oils that healour cuticle oil $15/200gm, $48/1kg is designed to keep the cuticles soft and healthy, preventing ripping or tearing that can cause pain, damage to the nail, or even infection. a blend of sweet almond oils, which is a great nutrient for softening and conditioning skin and jojoba oils, which is rich in vitamin E.ingredients: sweet almond oil, jojoba oilto scent: 3% of essential and/or fragrance oil, shake wellto use: apply around hand and toe nails and rub into cuticlesmuscle ache elixir $9.90/9gm, $59.40/90gm, $396/900gm, $1386/4.5kg a potent blend of 7 oils, specially concocted to soothe and relieve aching muscles. with a hint of mint for instant cooling relief!ingredients:: sweet almond oil, mineral oil, bergamot, rosemary, peppermint, eucalyptus and lavender essential oilsto use: drop a few drops onto aching muscles and massage well into skin. suitable to use on its own or after a dry or oil massagedrop a few drops in a hot tub to soak and relieve aching musclescaution: use sparingly as it is an oil concentrate. do not use when pregnant.essential oils (single note)to use: steam inhalation - add 3 - 4 drops in a bowl of hot water. drape towel over head, close eyes and inhale up to 5 mins and keep face at least 10 inches from waterroom-scenting - add 5 - 10 drops per 2 tbs of water in burner, light tealight candle and place in burnerbath scenting - drop a few drops into body tub of warm waterscent-padding - dab on cotton pads and place them anywhere!blending - add 15 drops to 30ml blending oilspecial care - do not use on skin undiluted, not for internal use and during pregnancystore in cool shaded areabergamot $12.90/9gm, $64.50/90gm, $161.25/900gm acne, abscesses, anxiety, boils, cold sores, cystitis, depression, halitosis, itching, loss of appetite, oily skin, psoriasis, stress citronella $9.90/9gm, $49.50/90gm, $123.75/900gm excessive perspiration, fatigue, headache, insect repellant, oily skin eucalyptus $12.90/9gm, $64.50/90gm, $161.25/900gmarthritis, bronchitis, catarhh, cold sores, colds, coughing, fever, flu, poor circulation, sinusitis geranium $16.90/9gm, $84.50/90gm, $211.25/900gm acne, cellulite, dull skin, lice, menopause, oily skinginger $16.90/9gm, $84.50/90gm, $211.25/900gmaching muscles, arthiritis, nausea, poor circulationlavender $12.90/9gm, $64.50/90gm, $161.25/900gmacne, allergies, anxiety, asthama, athlete's foot, bruises, burns, chicken pox, colic, cuts, cystitis, depression, dermatitis, dysmenorrhea, earache, flatulence, headache, hypertension, insect bites, insect repellant, itching, labour pains, migrane, oily skin, rheumatism, scabies, scars, sores, sprains, stress, stretch marks, vertigo, whooping coughlemongrass $12.90/9gm, $64.50/90gm, $161.25/900gmacne, athlete's foot, excessive perspiration, flatulence, insect repellant, muscle aches, oily skin, scabies, stressneroli $16.90/9gm, $84.50/90gm, $211.25/900gmrejuvenating, uplifting, anti-depressant, antiseptic, antispasmodic, aphrodisiac, mildly sedative, relaxing, helps insomniasweet orange $12.90/9gm, $64.50/90gm, $161.25/900gmcolds, constipation, dull skin, flatulence, flu, gums, mouth, slow digestion, stresspeppermint $12.90/9gm, $64.50/90gm, $161.25/900gmasthma, colic, exhaustion, fever, flatulance, headache, nausea, scabies, sinusitis, vertigorosemary $12.90/9gm, $64.50/90gm, $161.25/900gmaching muscles, arthritis, dandruff, dull skin, exhaustion, gout, hair care, muscle cramping, neuralgia, poor circulation, rheumatismteatree $12.90/9gm, $64.50/90gm, $161.25/900gmacne, athlete's foot, candida, chicken pox, cold sores, colds, corns, cuts, flu, insect bites, itching, migraine, oily skin, ringworm, sinusitis, sores, spots, urethritis, warts, whooping coughylang ylang $12.90/9gm, $64.50/90gm, $161.25/900gmsedating and regulating effect on the nervous system. helps with shock, fright, stress, anxiety, depression, insomnia, reduces high blood pressure. caution: do not use in high concentrations or over a long period of time - it can lead to headaches and nausea. can irritate sensitive skin.essential oils (houseblend)our houseblend oils are concocted inhouse and cannot be found anywhere else. from exotic herbal scents to refreshing blends, try our inhouse specials!eucalyptus & orange $12.90/9gm, $64.50/90gm, $161.25/900gmgeranium & bergamot $16.90/9gm, $84.50/90gm, $211.25/900gmginger orange tea $16.90/9gm, $84.50/90gm, $211.25/900gmgrapefruit & lemon $12.90/9gm, $64.50/90gm, $161.25/900gminsect repel $16.90/9gm, $84.50/90gm, $211.25/900gmlavender & lemongrass $12.90/9gm, $64.50/90gm, $161.25/900gmorange & teatree $12.90/9gm, $64.50/90gm, $161.25/900gmrosemary & citronella $12.90/9gm, $64.50/90gm, $161.25/900gmsinus & cough $16.90/9gm, $84.50/90gm, $211.25/900gm
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moisturizers

light moisturizer $9.90/260gm, $20/kg, $45/3.785kg, $90/8.83kg, $180/18.925kg our light moisturizer is easily absorbed and extremely suitable for humid climates. suitable for the hands and bodyto use: apply and massage well into skiningredients: stearic acid, cetyl alcohol, isopropyl palmitate, dimethyl polysiloxane, lanolin, glycerin, vitamin a, vitamin e, tristhanolamine, methyl paraben, propyl paraben, imidazolidimyl urea, 100% pure essential neroli oil, aloe vera

available in 7 flavours: dewberry green tea lavender & lemongrass orange & teatree peppermint red wine sandalwood

powder soaks

deodorizing soak $12.90/230gm, $30/kg, $75/3.785kg, $150/8.83kg, $300/18.925kg our deodorizing soak has amazing deodorizing and softening properties. can be used as bath salts in a bath tub too but particularly suitable as a foot soak.to use: pour one tablespoon into a foot tub. as a body soak in a single person tub, use about 3 - 5 tablespoons.ingredients: sodium bicarbonate, fragrance/essential oil, permitted colouringcaution: use sparingly if you have high blood pressure, are pregnant or have other medical concerns. consult your doctor if unsure.

scrubs

cleansing salt scrub $12.90/230gm, $20/kg, $45/3.785kg, $90/8.83kg, $180/18.925kg our cleansing salt scrub is excellent for deep cleansing and getting rid of dead skin cells. it contains fine salt to exfoliate and aid circulation, is non-greasy, powerful and guaranteed to leave skin buffed and totally smooth. in addition, used over a period of time, it has a whitening effect to smooth out skin pigmentation.to use: use on wet skin (entire body excluding face) and wash off. do not use on after-sun/cut skiningredients: Deionised water, Sodium Chloride, Glycerin, Sodium Laureth Sulfate, Cocamide DEA, Jojoba (Simmondsia Chinensis) Seed Oil, Polysorbate 20, Sodium Lactate,Tetrasodium EDTA, Citric Acid, Methylchloroisothiazolinone & Methylisothiazolinone.hydrating brown sugar scrub $14.90/230gm, $40/kg, $115/3.785kg, $230/8.83kg, $460/18.925kg soaked in a nutritious sweet almond and basic mineral oil, our hydrating brown sugar scrub combines the sweet warm natural scent of brown sugar with exfoliating and super hydrating properties. for the entire body excluding face, it's so hydrating, no moisturizer is needed!to use: use after a good shower. stir well with a spoon and slab on clean wet skin and move in a circular motion, concentrating on rough spots. wash off with water, without soap and dab dry. ingredients: sweet almond oil, mineral oil, brown sugar
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available in 7 flavours: dewberry green tea lavender & lemongrass orange & teatree peppermint red wine sandalwood

caution: do not use on open wounds/sun-burnt skin. continuous usage on normal skin can also cause skin irritation, use a glove if necessary.

home and candles

available in 11 flavours: apricot lush cotton rose dewberry english rose green apple green tea mochaccino milk & honey ocean spring red wine saccharine wood

candle $16.90/400gm bring different moods into your space with our good ol' basic candle. plain or infused with a good dosage of fragrant/essential oils, our candles are lead-free and the perfect accompaniment in the bath and bedroom.to use: best used with a long-nosed lighter. for best results, burn 2- 4 hours and trim wick to about 5mm before each use.ingredients: paraffin wax, fragrance/essential oils, wax colouringscented potpourri $6.90 bring a dash of nature into your space with a sprinkle of our colourful potpourri. use as a decorative item or in a scent bag to scent up small enclosed spaces. to use:place potpourri in a ziplock bag and drops a few drops of fragrant oils onto potpourri. seal the bag and leave overnight for best results. to re-scent, repeat steps.place in a bowl/dish/basket as a decorative item in a roomto create a scent bag, place scented potpourri into our scent bag, made of porpous organza material. use it in cars, cupboards, or any enclosed small space to scent it up!ingredients: dried preserved coloured flowers and leavesscented sachet $3.90/10gm, $6.90/20gm bring a dash of nature into your space with a sprinkle of our colourful scented dried preserved flowers and leaves. to use: comes in a ready-to-use porous organza bag and great for scenting small enclosed spaces such as cars, cupboards, etc. re-scent potpourri by dropping a few drops of fragrance oil (sold seperately)ingredients: dried preserved coloured flowers and leaves, fragrance oilfragrance oil $4.90/6gm, $19.90 (mix n match 6gm x 5pcs), $20/50gm refresh your space with our fantastic fragrance oil. to use:scenting and refreshing potpourri - add a few drops onto potpourri. to thoroughly scent potpourri, place potpourri in a ziplock bag for a day after dropping a few drops of fragrant oils onto it. to refresh scent, repeat stepsroom-scenting - place warm water into burner to about 3/4 full. drop about 6 - 10 drops of fragrant oils onto water. light tealight candle, place it in a burner and transform your space!blending - add 15 drops to 30ml blending oilscent-padding - dab on cotton pads and place them under pillows, cupboards, etc.bath scenting - drop a few drops into warm water in a bath tub for a nice-scenting soak. special care- do not use on skin and cloth undiluted. might stain cloth. consult your physician if you have high blood pressure, are pregnant, have sensitive skin/nose or have other medical concerns.

private label custom made

private label custom-made

Want your very own bath and spa brand? Doll is the place to go to! With impossibly low minimums of 50pcs only, Doll provides products and advisory services for creating your very own custom-made bath and spa products! Some guidelines to help you get started:1) choose your packaging from our list of bottling suppliers:dawn plastic www.dawnplastic.com.sgmaytat plastics www.maytatplastics.com.sgmedtra www.medtra.com.sgtong huat trading Blk 51 Chin Swee Rd #02-107 Singapore 160051. Tel: 65355979, 65357746note: it is highly recommended that you visit their premise as some of their packaging is not avaialble online2) design your own label or let us design for you (design fees apply). 3) print them at our recommended printer, mister print 231 bain St #02-91 bras basah complex s(180231). tel: 633776144) choose your bath and spa base and flavour. if you require a non-existing base and flavour, please allow lead time for research and lots of sample testing! example, some customers can take up to 3 - 6 months just for this step alone!note: . before any private label custom-made orders are processed, the "private label & manufacturing agreement" has to be signed and 70% deposit received. production starts only after we've received both.. service & sourcing fee applies. please note that our formulations can be protected by a "non-disclosure agreement'. this protects the secrecy of the formulation. please request if you need one.

private label ready made

Glass jar, slim (width 5.6 x height11.2cm). choose to fill this with:

. scented potpourri (PLRMUPP)

mock-up pc $7.50

50 - 100pcs $5.90/pc

101 - 500pcs $4.43/pc

. bath salts (PLRMUDS)

mock-up pc $8.50

50 - 100pcs $6.90/pc

101 - 500pcs $5.18/pc

choose from 3 readily-packaged designs to create unforgettable bath & spa gifts! suitable as corporate gifts, door gifts for weddings, kids' parties, dinner and dance, etc

Glass jar, wide (width 7.3cm x height 9.2cm). choose to fill this with:

. scented potpourri (PLRMGPP)

mock-up pc $7.50

50 - 100pcs $5.90/pc

101 - 500pcs $4.43/pc

. bath salts (PLRMGDS)

mock-up pc $8.50

50 - 100pcs $6.90/pc

101 - 500pcs $5.18/pc

. candle (PLRMGC)

mock-up pc $9.50

50 - 100pcs $7.90

100 - 500pcs $5.93

Glass bottle with metal cap (width 2.8cm x height 9.4cm). choose to fill this with:

. bath salts (PLRMVDS)

. massage oil (PLRMVHBO)

mock-up pc $4.90

50 - 100pcs $2.90

100 - 500pcs $2.18

note: . minimum order quantity is 50pcs . lead time - 5 Singapore working days . raw material samples are provided free of charge (e.g. red wine bath salts) . actual samples are chargeable at price per pc. after order is placed, the price of sample will be deducted from the final sale . price listed here includes generic-themed sticker labels (e.g. christmas tree for christmas). see pdf file for some examples . custom-print your label (e.g. bride and groom name for approx additional $0.20 - $0.60 depending on size of label) . no label - $0.10 discount per item

faq

where are your products fromwe source our products from manufacturers, importers and exporters from various parts of the world. we blend them in singapore to concoct delicious bath and spa products.product safetywe follow GMP standards set by singapore health scient authority (hsa). in addition, each product has a batch no., which enables us to track every single product that we blend.skin irritationall our products have been tested and it is safe for intended use. however, we cannot guarantee that our products are suitable for all skin types. we recommend that you order a sample first and do a patch test. if skin is irritated, rinse with water and stop usage.storageall our products are mixed fresh, transferred to and sealed in clean containers. all products should be placed in a cool shaded environment and shut tight after every use. failure to shut it tight after usage can result in products going bad. prolonged exposure to air can spoil the product easily! special tip: to close our pails require alot of strength and we understand alot of our female customers struggle with this. we recommend you to step on the pail (with its cover of course) to close it! Step on and around the ledge until you hear a "click". works everytime!currencyall prices are in singapore dollars (sgd). for currency conversion, go to this online calculator - http://www.bloomberg.com/invest/calculators/currency.htmlweight and volume conversionsall our products are measured in weight (grams and kilograms). for weight and volume conversion, go to http://www.convert-me.com/en/convert/weightare there further discounts for orders higher than our maximum quantity?yes. please enquire with us for details.where can we get our hands on your products?all our products are available for sale through email/call-in and we'll get it delivered right to your doorstep! in addition, find some of our products at selected retail outlets.

ordering

published pricesall prices in singapore dollar (sgd). doll, bath and spa factory reserves the right to adjust prices and policies at any time. if the catalogue (print/soft copy/online) displays an incorrect price, we reserve the right to cancel your order and provide a refund or adjust to the current price.ordering & deliverytel:+65-84361117email: sales_dollbathandspafactory.com. free delivery for orders S$50 and above. the average processing time for an order is 2 - 4 singapore working days, including delivery time for local deliveries. for international deliveries, it is 2 - 4 Singapore working days for processing time, excluding delivery time.. Singapore delivery timings 10am - 12pm, 12 - 2pm, 2 - 4pm, 4 - 6pm, 6 - 8pm. all processing and delivery time estimations are based on singapore business days, mon - fri, 9am - 6pm. to calculate different timings around the world, go to this online clock at http://www.timeanddate.com/worldclock/. all orders are taken via phone or email and taken to be final. any changes will be taken as a new order.. an invoice confirmation will be emailed, together with delivery costs (if any).. there is no standard processing time with regards to private label orders, as the size and complexity of each order varies. international customers are responsible for any and all taxes and duties upon delivery based on local government regulations. subject to terms and conditions of our delivery agentsincorrect address/non deliverable/refused shipments/address changesall returned and/or errors made on orders will be handled in a timely manner. if doll bath and spa factory LLP has made a delivery error, we will redeliver as quickly as we can via the method you originally chose. if the customer has made an address error, the customer is responsbile for the additional delivery fees charged by the delivery company. if the customer refuses their delivery, the order is considered a non-authorized return and will incur a 50% restocking fee for custom items and 25% restocking fee for stock items, plus all shipping and handling charges. all delivery on orders is non-refundable unless the delivery company's guarantee is not met.pymtwe accept cash on delivery, cheque or telegraphic transfers (local). For overseas, we accept only cheque or telegraphic transfers. credit card payment coming up soon!cash: pass to delivery companyplease write cheques to: Doll Bath And Spa Factory LLPmail to: doll bath and spa factory LLP, 37a hongkong street #03-043 Singapore 059676bank: DBS current account 106-901399-2please write the invoice number behind the cheque.if you place an order via phone or email, you automatically accept all these terms in this ordering and policies section!
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