faq

where are your products from
we source our products from various parts of the world.  we blend them in singapore to concoct delicious bath and spa products.

product safety
we follow GMP standards set by singapore health scient authority (hsa).  in addition, each product has a batch no., which enables us to track every single product that we blend.

skin irritation
all our products have been tested and it is safe for intended use.  however, we cannot guarantee that our products are suitable for all skin types.  we recommend that you order a sample first and do a patch test.  if skin is irritated, rinse with water and stop usage.

storage
all our products are mixed fresh, transferred to and sealed in clean containers.  all products should be placed in a cool shaded environment and shut tight after every use.  failure to shut it tight after usage can result in products going bad.  prolonged exposure to air can spoil the product easily!
special tip: to close our pails require alot of strength and we understand alot of our female customers struggle with this.  we recommend you to step on the pail (with its cover of course) to close it! Step on and around the ledge until you hear a "click".  works everytime!

currency
all prices are in singapore dollars (sgd).  for currency conversion, go to this online calculator -
http://www.bloomberg.com/invest/calculators/currency.html

weight and volume conversions
all our products are measured in weight (grams and kilograms).  for weight and volume conversion, go to
http://www.convert-me.com/en/convert/weight


are there further discounts for orders higher than our maximum quantity?
yes.  please enquire with us for details.

where can we get our hands on your products?
all our products are available for sale through email/call-in and we'll get it delivered right to your doorstep!  in addition, find some of our products at selected retail outlets.


copyright of Doll Bath & Spa Factory LLP

disclaimer